At FO Fitness ("FO Fitness LLC," "our" or "we"), we have adopted policies, procedures, rules and regulations ("policies") designed to provide for the safe, enjoyable and healthy use of our premises and events by you-our members and guests.
These policies apply to your conduct on FO Fitness's premises, which include its centers and all outdoor areas, including its parking lots, sidewalks, and outdoor pool, turf and child center play areas ("premises") or any use of Life Time's online, mobile or interactive offerings or websites. They also apply to your conduct during its programs, training, events or other FO Fitness-sponsored activities off the premises ("events").
These policies supplement those posted or otherwise provided in our centers, on our web or mobile sites or at our events. We may adopt policies applicable to a single center. In some instances, the law may establish different requirements applicable to certain centers and may not be called out here. To the extent of a conflict with other policies, the more restrictive policy applies.
If you violate any of these policies, your membership or center access may be suspended or terminated. Our decision on all questions regarding construction or interpretation of these policies is final.
We may change these policies at any time without notice in our sole discretion. You may find the most recent version of these policies at www.fofitness.com. As a member or guest of FO Fitness, you are responsible to review and comply with these policies at all times.
Alcohol: You may not consume alcohol on the premises, you may not use our equipment, services or programs while under the influence of alcohol.
Animals: You may not bring any animal on the premises unless it is a service animal performing its duties in the care of a person who requires its assistance or is an on-duty law enforcement animal ("exempt animals"). All exempt animals must be licensed, vaccinated and have identification tags (where applicable); must remain leashed or caged and under a non-FO Fitness responsible person's control at all times; and must be removed immediately if it causes a disturbance, interrupts the work of others or poses a health or safety risk to those who are exposed to it. The animal's owner must promptly remove animal waste and is liable for any damage caused by the animal.
Center Closure or Access Restrictions: We reserve the right to close or restrict access, without advance notice, to any area of or the entire center or premises for any reason, including but not limited to closures or restrictions related to construction, remodeling, repair, or maintenance (whether planned or unplanned) or for health or safety reasons, including but not limited to weather, natural disasters, power outages, and medical issues. Your obligation to pay package series dues is not dependent upon usage, availability or access to the center.
Damage to Center: You may not damage the center in any way, including but not limited any damage to, or theft of, exercise equipment, towels, supplies or other center property, such as balls breaking lights. If you, or a guest, youth member or junior member on your package, damages the center, you must pay for it.
Drugs: You may not use, possess or sell any illegal drug on the premises, including but not limited to anabolic steroids or other illegal growth-enhancing substance. You may not use our equipment, services or programs while under the influence of illegal drugs. You should not use, or should stop using, any equipment, service or program if your prescription medication adversely impacts or influences your ability to safely use it.
Illness: You may not enter the premises if you have a contagious illness that may be transferred through ordinary use of our equipment, services or programs. You must cover exposed lesions or rashes.
Injuries: If you are injured while on the premises, please seek immediate assistance from a FO Fitness Team Member. A Team Member can provide or arrange for appropriate medical assistance and complete an incident report.
Key Cards and Check-In: As a member, you must present your key tag to the front desk to be swiped upon entry. If you lose your key tag, you may have to pay a fee to replace it.
Personal Belongings: You must store all workout bags, coats and personal belongings in a bin. You may use our bins only while you are on the premises; you may not leave any personal belongings in a bin overnight. Do not bring or store any valuables on the premises, including watches, jewelry or large amounts of cash. Do not leave valuables in plain view in your vehicle. Be sure your vehicle is locked. We are not liable or responsible for any lost, stolen or damaged personal property, whether from bins, vehicles or other locations on the premises. Please inquire in person at the Member Services desk for lost articles that may have been found.
Photography: Professional photography and recording of video on the premises is not allowed without the advance approval of FO Fitness. Personal photography is allowed, you must have consent to photograph any other member, guest or Team Member.
Physical Examination: We strongly encourage that you have a complete physical examination prior to beginning any new exercise or nutrition program.
Proper Attire: You must wear proper attire at all times, including shirts and shoes, unless noted in a specific area.
Proper Conduct: We strive to uphold a safe, fun, family-oriented environment. As such, we expect proper, respectful conduct on the premises at all times. We do not permit disrespectful conduct toward our members, guests, employees ("Team Members"), vendors or property, including but not limited to vulgar, profane, indecent, offensive, violent, hostile, aggressive, threatening, harassing, stalking, fraudulent, or other inappropriate conduct or communications.
Rest Rooms: We expect proper etiquette in our rest rooms. You may not spit, sleep or engage in any sexual conduct in our rest rooms.
Smoking: You may not smoke, chew or use any other tobacco or electronic cigarette products on FO Fitness's premises including any outdoor areas (e.g., sidewalks or parking lot), or at FO Fitness's events.
Weapons: You may not bring or use weapons of any kind on the premises for any reason.
FO Fitness offers various monthly and short-term packages, including packages that afford group/personal training and packages that provide access to our online resources. Our packages, prices, dues, fees, amenities, benefits, programs, classes, events amenities are subject to change or termination at any time.
Auto Pay: All payment plans are on auto-pay. A valid bank card must be on file, payments will be processed on the agreed upon dates, unless payments are received prior to scheduled dates. It is the client’s responsibility to ensure bank cards are kept current. A $30.00 fee will be assessed for incomplete transactions. Any refunds agreed to after an auto payment has run will be credited less a 10% merchant services fee reimbursement.
Cancellation Policy: Appointment times are reserved and cancellations must be made a minimum of 24 hours in advance prior to the start of the scheduled training session time. If a cancellation is not made by a minimum of 24 hours prior to the scheduled session, you will be charged for the session. I understand that appointments will begin and end promptly as scheduled. I acknowledge that any delays to the start of a scheduled appointment will not be a cause of extend provided service beyond the remainder of the scheduled time. I understand that sessions will run approximately one hour unless otherwise stated. I acknowledge that a delay to a scheduled session cannot change the session status to anything else except a whole session. I understand that there are no half sessions because of any delay.
Late Show: We kindly ask that you show up on time for your session ready to workout. If you happen to be late it is your responsibility to get on track with the day’s workout including completing a full warm-up before beginning the daily workout.
No Show: If you do not show up for your session, it counts as a session serviced and you will be charged.
Liability Release: I understand that classes at FO Fitness may be physically strenuous and I voluntarily participate in them with full knowledge that there is risk of personal injury, property loss or death. I agree that neither I, my heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against FO Fitness or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.
Payment Policy: Payment plan is available upon request to clients purchasing appointments/classes of $150.00 or more. 50% downpayment is required, balance will be paid upon completing 50% of sessions.
Purchase Policy: All payments must be paid in full prior to scheduling. Credit card information must be provided to hold an appointment time. Credit card information is secure and confidential. Individuals who cannot make payments by credit card must contact FO Fitness directly.
Return/Refund Policy: I understand this money is not refundable. I understand this contract and terms it presents is for the purchase of sessions and any other purchase of services in the future. I agree to pay a service charge of $30.00 for each payment (check or automatic payment) returned unpaid. All payments after such an occurrence must be made by certified bank check, money order or cash.
Scheduling Policy: You must schedule in advance for each session on our Online Scheduler. If you do not pre-register, we cannot guarantee a spot will be available. If you show up unregistered and class is full, you will not be admitted into class.
I, do hereby consent and agree that FO Fitness LLC, its employees, or agents have the right to take photographs, videotape, or digital recordings of me during any of the group training, events or personal training sessions and to use these in any and all media, now or hereafter known, and exclusively for the purpose of promoting these events. I further consent that my name and identity may be revealed therein or by descriptive text or commentary. I do hereby release to FO Fitness, its agents, and employees all rights to exhibit this work in print and electronic form publicly or privately and to market and sell copies. I waive any rights, claims, or interest I may have to control the use of my identity or likeness in whatever media used. I understand that there will be no financial or other remuneration for recording me, either for initial or subsequent transmission or playback. I also understand that FO Fitness is not responsible for any expense or liability incurred as a result of my participation in this recording, including medical expenses due to any sickness or injury incurred as a result. All grants of permission and consent, and all covenants, agreements and understandings contained herein are irrevocable. I acknowledge and represent that I am over the age of 18, have read this entire document, that I understand its terms and provisions, and that I have signed it knowingly and voluntarily on behalf of myself and/or my minor children (if applicable).
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Collection of personal information when visiting FO Fitness, the IP address used to access the site will be logged along with the dates and times of access. This information is purely used to analyze trends, administer the site, track users movement and gather broad demographic information for internal use. Most importantly, any recorded IP addresses are not linked to personally identifiable information. Links to third party websites. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own. The contents of this statement may be altered at any time, at our discretion.